jlli Privacy Policy

Jlli (jlli.ws) is a trusted online betting and entertainment platform in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect your personal information — including your name, mobile number, and payment details.

By accessing jlli.ws or creating an account, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read together with.

We believe privacy is a fundamental right. That's why jlli is built on a Privacy-by-Design principle — meaning data protection is built into the platform from the ground up. No hidden data collection, no covert tracking.

To provide our services on jlli, we collect certain information. Below is a detailed breakdown of the categories of data we collect:

We collect information directly from you (at registration), automatically (browsing data), and through verification services (KYC). We never collect additional data without your consent.

Jlli uses collected data only for specified purposes. No data is used for any other purpose unless you provide separate consent.

• Account Management: Your information is used to create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: Your information is used by our support team to resolve your complaints and queries.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Bonuses & Offers: Relevant to your preferences Bonuses & Promotions to send.
• Legal obligations: To provide information when required by government directives or legal obligations.
• Service Improvement: For research and analysis to improve your platform experience.

Jlli does not sell or transfer your information to third parties for commercial purposes. However, limited information may be shared with our trusted partners in certain specific situations:

• Payment Provider: Only the information necessary to complete a transaction is shared with payment providers such as bKash and Nagad.
• KYC Verification Service: With authorized verification agencies to confirm your identity.
• Legal Authorities: Mandatory when required by court order or government legal demand.
• Technology Service Providers: Contracted providers for hosting, cybersecurity, and system maintenance — all bound by strict confidentiality agreements.

In all of the above cases, third parties are bound to comply with jlli's privacy standards. They are not permitted to use your information for their own purposes.

Jlli uses industry-leading technology to protect your data. Our security infrastructure is continuously updated to ensure the best possible defence against cyber threats.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption.
• Database Encryption: All sensitive data stored is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Access Control: Only authorized personnel can access information on a need-to-know basis.
• Real-Time Monitoring: Real-time detection of suspicious activity.
• Regular security audits: Regular system audits conducted by third-party experts.

Please keep in mind, however, that no system on the internet is 100% secure. We strongly recommend staying vigilant — use a strong password and never share your login credentials with anyone.

The jlli website uses cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling essential cookies may affect certain features of the site.

As a jlli user, you have important rights over your own data. We respect these rights, and you may exercise them at any time.

To exercise any of these rights, email us at: privacy@jlli.ws — We will respond within 30 business days.

Jlli does not retain your data indefinitely. Each type of information has a defined retention period, after which it is securely deleted.

• Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• KYC Documents: 5 years from the date of verification.
• Support Communications: Deleted 2 years after last contact.
• Cookies data: Between 30 days and 1 year, depending on type.

Jlli is strictly for users aged 18 and above. We never knowingly collect information from minors or allow them to create accounts.

Age verification is carried out at registration, and KYC documents may be requested in cases of suspicion. If we discover that a minor has created an account, it is immediately closed and all collected data is deleted.

To learn more about responsible gaming, visit our Responsible Gaming View page.

For any questions about our Privacy Policy, or to exercise your data rights, please reach out to our dedicated Privacy Team:

• Email: privacy@jlli.ws (for privacy-related matters)
• Support Email: support@jlli.ws
• Live Chat: Click the chat button at the bottom right of the website (active 24/7)
• Response time: Usually within 24–48 hours; up to 30 days for complex matters.

Our Privacy Policy may be updated from time to time. If changes are made, we will notify you in advance via your registered mobile number or email. The latest version will always be available on this page.